The short version

  • Today, the Limberly website sets no cookies at all.
  • We count visits without cookies, and we do not use advertising or tracking cookies.
  • That is why you do not see a cookie banner.
  • When accounts and payments open, we will store a few things on your device that the service cannot work without. They are listed below.

What cookies are

Cookies are small files a website saves in your browser. Websites can also save information in other parts of your browser, called local storage and IndexedDB. This policy covers all of them, and we call them “cookies” for short.

The law (the Privacy and Electronic Communications Regulations) says a website must ask your permission before it saves cookies on your device, unless they are strictly necessary for a service you asked for.

What we use today

No cookies. Reading our pages and blog saves nothing on your device.

The body map. What you tap on the body map is kept only in the open page. It is not saved on your device or sent to us, and it is gone when you close the page.

Visit counting. Vercel Web Analytics counts page visits and a few steps in the symptom check and sign-up. It sets no cookies and stores nothing on your device. See our privacy policy for what it records.

Fonts. Our fonts come from our own servers, not from a font company.

What we will use when accounts and payments open

All of these are strictly necessary: they keep you signed in, save work you asked us to save, or protect payments. They are not used for advertising or to follow you around the web.

Cookies and browser storage Limberly will use
NameSet byWhat it doesHow long
firebaseLocalStorageDbFirebase (Google), for LimberlyKeeps you signed in to your account (stored in IndexedDB, not a cookie).Until you sign out
A sign-in cookieLimberlyMay be added later so signed-in pages load securely. It will only work on limberly.co.uk.Until you sign out, or up to 14 days
Your body map selectionLimberlyMay be kept in your browser if you start before you have an account, so you do not lose your answers. It is not sent to us until you choose to save it.Until you create an account or clear your browser
__stripe_midStripeHelps prevent fraud when you pay (only on pages where you pay).1 year
__stripe_sidStripeHelps prevent fraud during one payment session.30 minutes

We will update this table before any of these goes live, if the details change.

Analytics and advertising

We count visits with Vercel Web Analytics, which works without cookies and without storing anything on your device, so there is nothing to accept or refuse. It shows us which pages help people most, without identifying anyone.

We do not use advertising. If we ever want analytics that stores something on your device, we will ask your permission first with a clear choice to say no, and update this page before we start.

How to control cookies

You can see and delete cookies and other stored data in your browser settings, and you can block them. If you block the strictly necessary ones, you will not be able to stay signed in or pay once those features open.

The Information Commissioner’s Office explains more at ico.org.uk.

Contact us

Limberly is run by Thrive Haven Ltd, a company registered in England and Wales (company number 16319387), registered office 22 Waltham Road, Newton Abbot, Devon, TQ12 1LH, United Kingdom. Questions about cookies: email privacy@limberly.co.uk.